Professional Services

The Engineering Team Behind Your Email Security Deals

Neo33 delivers professional and managed services for email security platforms — working behind the scenes so you keep the client, the brand, and the relationship. We provide the engineers.

You Sold the Platform. Now Who Deploys It?

Selling email security is one thing. Migrating MX records without downtime, tuning policies to stop phishing without blocking legitimate mail, and being on-call when an incident hits — that takes specialist engineering most resellers don’t keep in-house.

That’s where Neo33 comes in. We’re your white-glove delivery partner: invisible to your client, accountable to you.

Vendor-Agnostic by Design

Your clients run different platforms. We service them.

Core platforms – delivered today:
  • SorbSecurity — full-stack expertise as the regional distributor and engineering authority.
  • Microsoft — Defender for Office 365, Exchange Online Protection, and mail-flow configuration.
Supported on request:
  • Proofpoint, Mimecast, Barracuda, and other leading email security platforms — delivered on a project basis. Tell us your platform and we’ll scope it.

We lead with deep expertise, not a long list of logos. If we take your project, it’s because we can deliver it.

Three Ways We Deliver for You

Deployment & Migration
 

Tenant configuration, MX cutover, policy and rule setup, and platform migration — executed cleanly with zero-downtime planning. The fastest way to hand off a deal you’ve just closed.

Managed Service & Monitoring

Ongoing policy tuning, monitoring, and platform administration under a recurring engagement. Your client stays protected; you earn recurring margin without staffing a security team.

Incident Response & Remediation

When a threat slips through or something breaks, our engineers respond in the same time zone. Same-day escalation, root-cause remediation, and a clear report you can pass to your client.

Stop Domain Spoofing - End to End

Email authentication is where most breaches begin and most resellers lack the expertise. Neo33 delivers the full DMARC lifecycle for your clients, on any email platform:

  • Setup & Configuration — SPF, DKIM, and DMARC records built and aligned correctly the first time.
  • Monitoring & Reporting — backed by a dedicated DMARC reporting platform that aggregates and decodes RUA/RUF data into clear, actionable insight.
  • Path to Enforcement — we guide each domain safely from p=none to full p=reject without breaking legitimate mail.
  • Managed DMARC — ongoing oversight and reporting as a recurring engagement your client renews.

Because DMARC operates at the domain layer, it applies to every client regardless of platform — making it the easiest service to attach to any deal you close.

Engineering Depth You Can Resell With Confidence

Infrastructure Mastery

30+ years of combined Linux and open-source mail engineering. We understand email at the protocol level, not just the dashboard.

Certified Authority

Red Hat (RHCE), Cisco (CCNA), AWS, VMware, and Zimbra-certified engineers.

ASEAN-Based Accountability

Same-timezone support across Malaysia, Singapore, Thailand, Indonesia, Vietnam, and Hong Kong. No overnight ticket queues.

Proven at Scale

Live deployments securing 20,000+ active accounts where uptime is non-negotiable.

Your Brand. Your Client. Our Engineers.

Have a Deal That Needs Engineering?

We never compete with our partners. Neo33 delivers under your brand and stays invisible to the end client. You own the relationship; we make sure the technology works.

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